Shipping policy

At Rajasthani Naari, we are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing an order.

1. Order Processing Time

• All orders are processed within 1–3 business days after successful order confirmation.
• Orders are not processed, shipped, or delivered on Sundays and public holidays.
• During festive seasons, sales, or periods of high order volume, order processing may take slightly longer than usual.

2. Shipping Time

• Estimated delivery time is 3–7 business days depending on the delivery location.
• Deliveries to remote or rural areas may take 8–10 business days or longer based on courier service availability.
• Delivery timelines are estimates and may vary due to unforeseen circumstances, weather conditions, or courier delays.

3. Shipping Charges

• Shipping charges, if applicable, are calculated and displayed at checkout before payment.
• Free shipping may be offered on selected products, minimum order values, or promotional campaigns.
• Any applicable shipping charges are non-refundable once the order has been dispatched.

4. Order Tracking

Once your order has been shipped, you will receive a tracking ID via SMS, WhatsApp, email, or other available communication channels.

You can use the tracking information provided to monitor the status of your shipment.

5. Delivery Issues

If your order is delayed beyond the estimated delivery period or you face any delivery-related issues, please contact our customer support team.

Customers are responsible for providing accurate shipping information, including complete address details and a valid contact number.

6. Damaged or Tampered Package

• Customers are strongly advised to record a clear unboxing video while opening the package.
• Any claims related to damaged, defective, incorrect, or missing products must be supported by a complete unboxing video.
• Claims submitted without an unboxing video may not be accepted.

7. Incorrect Address or Failed Delivery

• Orders may fail to deliver if an incorrect, incomplete, or invalid shipping address is provided.
• If a shipment is returned due to incorrect address details or failed delivery attempts, additional re-shipping charges may apply.
• Rajasthani Naari will not be responsible for delays caused by inaccurate customer information.

8. Contact Us

For any shipping-related questions or assistance, please contact us:

Rajasthani Naari
Address: C/243A, Madhuban Main Rd, near JAIN KIRANA, Madhuban Housing Board, C SECTOR, Basni, Jodhpur, Rajasthan 342005
Phone: +91 9785543319
Email: rajasthaninaari@gmail.com